Effective Date: October 9, 2025
At printsmartlypro.com, we strive to provide high-quality digital marketing services and ensure customer satisfaction. This Return & Refund Policy outlines the terms for service cancellations, refunds, and adjustments.
1. Service Cancellations
- Clients may request to cancel a service before work begins.
- Once work has commenced, cancellation requests may be partially refundable depending on the progress of the project.
2. Refund Eligibility
- Refunds are considered if the service delivered does not meet the agreed-upon scope or quality.
- Any refund request must be submitted within 7 days of service delivery.
- Services already completed or partially completed may be subject to a partial refund based on work performed.
3. Non-Refundable Items
The following are non-refundable:
- Customized or completed campaigns (SEO, PPC, email marketing, or website development) that have been delivered.
- Consultation or advisory sessions after they have been conducted.
- Domain registration, third-party tools, or subscriptions purchased on your behalf.
4. How to Request a Refund
- Your name and contact information
- Invoice or service order number
- Reason for the refund request
Our team will review your request and respond within 5–7 business days.
5. Adjustments & Credits
In some cases, we may offer service adjustments, revisions, or credits in lieu of a full refund to ensure your satisfaction.
6. Contact Us
If you have any questions regarding our Return & Refund Policy, please contact us